Using Cloud Hosting with Mosso

Filed Under Geek | 2008-11-21, 18:12

I’m quite familiar with the topic of webhosting, having hosted websites for well over a decade now. Most of my friends and colleagues come to me to ask my opinion on what they should use to host their website. My general answer is Dreamhost for most people since it’s quick, cheap, and easy to run small sites on. If you need something more powerful than that I usually start asking questions to help pick out a good virtual server or dedicated server. But it wasn’t until recently that I had any experience with cloud hosting.

Cloud hosting is the latest and greatest thing in the world of webhosting for large sites, and it seems to be quite popular. For years I used shared servers, but finally had to graduate to a couple of my own dedicated servers when some sites really took off in traffic. Now, as I’m working on a project that (*fingers crossed*) is really going to take off, I started looking at something that would scale better than constantly upgrading servers. It was time for me to graduate to cloudhosting.

What is cloudhosting (aka cloud computing) you ask? In simple terms, it uses the power of multiple servers to serve your content. Your site starts getting busy? More servers are thrown behind it to keep up with the demand. You’re not stuck on one machine that becomes unreachable as things slow to a crawl when your site gets overloaded. Basically it’s meant for people who have a web application or site that they need to scale.

I ended up signing up for Mosso, because it was relatively inexpensive ($100/month to start), had no setup fees, and was backed by Rackspace who has an awesome customer service record. So far I’ve been happy with Mosso, although the site hasn’t launched yet. It’s been relatively easy to learn how to do things via their custom control panel, and my only complaint is the lack of SSH access and SVN access, but they’re well aware of that and are looking at things. I’m really happy that I have a webhost that will scale with my site. I don’t have to shell out thousands of dollars when the site isn’t even going to be ready to launch for another couple weeks/months. And when it does launch, I feel more comfortable knowing we’ll be able to handle any amount of traffic (as long as my code is good!).

If you’re looking for cloud hosting, check out Mosso. If you use my referral code (REF-FREEFORALL) you’ll get your second month free!

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Dreamhost Accidentally Bills Everyone!

Filed Under News | 2008-01-15, 10:55

Dreamhost, one web hosting company I use for non-mission critical websites, really screwed up this time. In an attempt to collect on all the bills that were due by the end of 2007, an automated billing script was run. The only problem was this script was run as if it was 2008-12-31, NOT 2007-12-31. Of course this meant everyone who had not prepaid their account an extra year received an email regarding a bill not due until 2009. Not a big deal, right? Just delete the email and ignore the mistake. The problem is that Dreamhost’s automated billing system automatically charged cards that were on file for the accounts. They assure everyone that they are going through and making things right by cancelling these charges but no word yet on whether or not they’ll cover bank fees for those unlucky ones that had their account overdrawn.

Dreamhost blog post

UPDATE: Just got an email from Dreamhost:

Hi Ed!

Ack. Through a COMPLETE bumbling on our part, we’ve accidentally attempted
to charge you for the ENTIRE year of 2008 (and probably 2009!) ALREADY
(it was all due to a fat finger)!

We’re really really realllly embarassed about this, but you have nothing
to worry about. Please ignore any confusing billing messages you may have
received recently; we’ve already removed all those bum future charges on
your account and already refunded the $313.85 charge on your
credit card.

You should get the money back on almost immediately, within a day or
two max, and there’s no need to contact your credit card company or bank
for the refund.

Thank you very very much for your patience with this.. we PROMISE
this won’t happen again. There’s no need to reply to this message unless
of course you have any other questions at all!

Sincerely,
The Foolish DreamHost Billing Team!